FAQ

Why buy from Southern Imports, Inc.?
Number One Customer Service. Southern Import's staff is not looking to make the next sale, but rather to make a new friend. We want repeat buyers, and we want our cliental to recommend us to their friends and family. Number Two Product. Our inventory is hand-picked and thoroughly inspected exclusively from franchise dealership trade-ins, direct purchases from our clients, or our own trade-ins. These are not auction cars! Our inventory speaks for it self with no explanation. Our reputation is in each and every vehicle we sell.

Can I have the vehicle inspected?
YES!! We do not purchase cars without inspecting them, and we appreciate our customers who do the same. In the metro Jackson, MS area, we have access to most manufacturer dealerships, all of which are more than happy to perform vehicle inspections. There are also independent certified mechanics with expertise in the luxury car market, who also perform the same inspections.

I don't see what I am looking for in your inventory; do you have a locator service?
While there is not a used car factory, with our extensive dealership network, Southern Imports, Inc. can locate just about any vehicle our customers are looking for. Depending upon the market for the type vehicle we are looking for, this may take some time, but this is a rarity.

After we agree on a purchase price, are there any additional fees and or taxes?
Only residents of the state of Mississippi are charged sales tax. That is the only tax that we charge. Our out of state clients are responsible for any taxes owed to their own states and municipalities. As far as additional fees, there is a $275.00 documentation fee that is standard on all purchases, and the customer is responsible for transportation and inspection fees, unless otherwise noted. In some cases, we do charge a vehicle locator fee, but this is a non-refundable pre-payment once the vehicle has been found and agreed upon. This fee is refunded only if, when the vehicle gets here, it is not as described.

How do I know I am getting the car I want?
If Southern Imports, Inc. does not properly describe the vehicle to you, all moneys are returned. As discussed before, we are not in the business to sell cars, but to forge new friendships and make our family grow. In 13 years of business, with clients all over the country, we have never miss-described or miss-represented a vehicle. Customer satisfaction is first and foremost with us; our Pride and Reputation are next.

What are your hours of operation?
We are typically open Monday through Friday from 9 am to 6 pm. Saturdays are by appointment only. However, we realize that most people are working during this same time, so we will work with our client's schedules.

Why doesn't Southern Imports, Inc. buy from auctions?
This is the one way that we can ensure that only the vehicles that meet our strict criteria are placed in our inventory and offered to the public. Auctions are one of many resources in obtaining vehicles, but the action can be so fast, that it is impossible to make sure that everything is right on a vehicle. Part of our inspection process includes road testing each vehicle. This can not be done at an auction. When we buy from franchise dealers or our clients, we know the vehicle history; How many owners, was the vehicle properly serviced, is it a non-smoker, etc. These are just some of the items that are unknowns with auction cars.